siputri Platform Privacy Notice

This page describes what we collect when you use siputri and how we keep that data protected. We at siputri collect personal information necessary to verify your identity, process your deposits and withdrawals, and operate our live-dealer tables, sportsbook, and slot games. Our commitment is to handle your data securely, use it only for stated purposes, and respect your privacy rights.

When you open an account on siputri, we ask for your full name, email, date of birth, government-issued identity document (KTP, passport, or driver's licence), and proof of address. We also collect payment information when you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet). During gameplay, we log your wagers, game outcomes, and account activity. All this data is encrypted and stored on secure servers.

We undertake to never sell your personal data to third parties for marketing purposes. We share your information only with payment processors, fraud-prevention services, and legal authorities where required by law. This notice explains the full scope of our data practices and your rights regarding your information on siputri.

What Data We Collect on siputri

We collect several categories of information when you use siputri. Identity data includes your full legal name, date of birth, email address, phone number (if you choose to provide it), and government-issued ID document (KTP, passport, or driver's licence). Address data includes your residential address and proof of address (utility bill, bank statement, or government correspondence). We require both identity and address data to verify your account and comply with anti-money-laundering regulations.

Payment data includes information about your deposits and withdrawals: the payment method used (e-wallet or bank name), transaction amount, timestamp, and confirmation. We do not store your full DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet account credentials—payment processors handle that directly. For bank transfers via mobile banking, local payment, online payment, or e-wallet, we receive only the transaction record and the virtual account number you transferred to, not your bank login credentials.

Gameplay data includes every wager you place, game outcome, balance changes, and timestamps. We log which live-dealer table you joined, your bets, the dealer's actions, and the final result. We also record sportsbook markets you viewed, wagers placed, and settlement details. This data helps us detect fraud, settle disputes, and improve our platform. We retain gameplay records for at least one year to support customer inquiries and comply with regulatory requirements.

How We Use Your Data

We use the data we collect on siputri for several lawful purposes. Account verification is the primary use: we verify your identity and address to ensure you are a legitimate user and meet legal age requirements. Payment processing

Fraud preventionDispute resolution

We also use your data for regulatory complianceWe retain records to satisfy anti-money-laundering (AML) and know-your-customer (KYC) requirements, and we cooperate with law-enforcement requests. We do not use your personal data to send marketing emails unless you have explicitly opted in. You can opt out of marketing communications at any time through your account settings.

Third Parties and Data Sharing

We share your data only when necessary to provide our service or comply with law. Our payment processorsincluding mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and online payment, e-wallet, mobile banking, local payment—receive your payment details to process your transactions. We provide them only with the information they need: your transaction amount, date, and registered account details. We do not share your full gaming history with payment providers.

We employ fraud-prevention and identity-verification servicesThese third parties may receive your name, address, identity document copy, and transaction patterns to assess risk. They operate under strict confidentiality agreements and use your data only to assess fraud risk, not for any other purpose.

We comply with legal requests from law-enforcement and regulatory authorities. If we receive a subpoena or court order, we will share your data as required by law. We do not voluntarily share your personal data with marketers, advertising networks, or data brokers. Our servers may be hosted outside your jurisdiction—for example, in Singapore or other Southeast Asian data centres—but we maintain the same encryption and security standards regardless of server location.

Cookies and Tracking on siputri

We use cookies and similar tracking technologies on siputri to enable core functions. Session cookies store your login state so you remain authenticated while browsing our platform. Preference cookies remember your chosen language, table preferences, and UI settings. Analytics cookies help us understand which games are popular, how long sessions last, and where users encounter difficulties—this data is anonymised and used only to improve our platform.

We do not use third-party tracking pixels or retargeting cookies that follow you across the web. We do not sell cookie data to advertisers. You can disable cookies in your browser settings, but doing so may limit functionality on siputri (for example, you may be logged out between page visits).

Your Rights Regarding Data on siputri

You have several rights regarding the data we hold on siputri. You can request a copy of all personal data we hold about you—we will provide this in a portable, machine-readable format within 30 days of request. You can request corrections to inaccurate data: if your registered name or address is wrong, contact our support team to update it.

You can request deletion of your data, subject to legal and regulatory constraints. If you close your account on siputri, we retain your records for at least one year to settle any outstanding disputes and comply with AML/KYC requirements. After that period, we delete your personal data unless law requires us to retain it longer.

You can object to specific processing—for example, you can opt out of marketing communications or request that we not use your data for analytics purposes. These choices do not affect our ability to provide core services (deposits, withdrawals, gameplay). To exercise any of these rights, contact our support team through your account dashboard or email. We aim to respond to data-subject requests within 30 days.

Data Security and Retention

We undertake to protect your data against unauthorised access, loss, and misuse. Our siputri infrastructure uses encryption, firewalls, and intrusion-detection systems. Access to your identity documents and payment records is restricted to our compliance and support teams. We implement multi-factor authentication on sensitive accounts and conduct regular security audits.

We retain your personal data only as long as necessary. Identity and address data are retained for at least five years to satisfy regulatory requirements. Gameplay records are retained for at least one year to support dispute resolution; after that, we anonymise or delete them. Payment records are retained for at least seven years to comply with financial-audit requirements.

Jurisdiction and Data Transfers

We operate siputri for users in jurisdictions where local law permits online gaming. Our servers may be hosted in Singapore, the Philippines, or other locations outside Indonesia. When you use siputri, your data may be transferred to and processed outside your country of residence. By opening an account on siputri, you consent to such transfers. We maintain consistent data-protection standards regardless of server location and comply with applicable data-protection laws.

Changes to This Privacy Notice

We may update this Privacy Notice periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or by posting a notice on our siputri website. Continued use of siputri after such changes constitutes your acceptance of the updated Privacy Notice. We recommend reviewing this notice regularly, particularly before you deposit funds or share sensitive information.

Contact Us About Your Privacy

If you have questions about this Privacy Notice, wish to exercise your data rights, or have concerns about how we handle your data on siputri, contact our support team. You can reach us through your account dashboard, by email, or by post. We aim to respond to privacy inquiries within 30 days. If you are based in Jakarta, Surabaya, Bandung, Medan, Semarang, or another jurisdiction with data-protection regulations, you may also lodge a complaint with your local data-protection authority. We undertake to cooperate with any such investigation.

Our privacy team regularly reviews our practices to ensure compliance with Indonesian law and international standards. We remain committed to transparency and will be honest if we cannot fulfil a data request due to legal or technical constraints. Your trust is essential to siputri, and we take data protection seriously.

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